Nudge — Presentation

Nudge — AI wearable coaching every human interaction

Exploring the possibility of an ambient AI coach — a gentle nudge to make every human interaction a little better, at work, at home, everywhere the wearable goes.

Let's start with restaurants

The wearable listens to every interaction and coaches staff in real time

Waiter with AI wearable coaching in restaurant

🎙

Wearable records every waiter-customer conversation automatically

🧠

AI analyzes against restaurant SOPs — greeting, upselling, allergy checks

💡

Instant coaching — each staff member gets personalized tips after every table

From Device to Dashboard

One wearable, one webhook, real-time insights

📱 Omi Wearable Records audio continuously

audio

☁️ Omi Cloud Transcription & memory

webhook

🧠 AI Pipeline 4-stage · Claude + SOPs

SSE

📊 Live Dashboard Scores, coaching, reports

🔗

One Webhook Omi sends transcripts to our backend — zero setup on our side

⚡

Real-Time Server-Sent Events push results to every screen instantly

The AI Pipeline

4 stages — each conversation analyzed against your SOPs

🔍

Boundary Detection New customer? Split the conversation

1

▼

⚡ parallel

⚠️

SOP Violations Check against 13 rules

2

💚

Sentiment Analysis How warm was the interaction?

3

▼

💡

Coaching Tips "Here's what to say next time"

4

PostgreSQL Redis · SSE

🔄

Per-Interaction Each customer conversation analyzed in isolation — no data leaks

🤖

Claude-Powered LLM analyzes transcripts against domain SOPs in under 3 seconds

How each staff member sees Nudge

Real-time conversation feed with AI coaching after every interaction

📊

Live Scores Compliance & warmth gauges update after every conversation

💡

AI Coaching Tip Instant suggestion on what to say differently next time

🎯

Smart Filters Toggle between all tips, smart highlights, or critical-only

How the manager stays in control

Full team overview, live alerts, and shift-level analytics

👥

Team at a Glance Every staff member's compliance, sentiment, and interaction count

🚨

Live Alerts Violations surface in real-time — missed checks, tone issues, skipped greetings

📋

Shift Reports End-of-shift summary with coaching recommendations per staff member

The Kitchen Pulse

Mount a TV in the kitchen for a live team scoreboard

📺

Auto-Rotating Cycles through team aggregate, individual spotlights, and coaching nudges

💪

Team Motivation Staff see their own scores and celebrate great shifts together

Shift-End Reports

Every team member gets a personal, empathetic report — no scores, just encouragement

📊 Manager Briefing Team View P Priya Shining M Meera Shining D Diya Steady A Arjun Warming Up V Vikram Warming Up

💌

Empathetic Tone Every report leads with a win — growth areas framed as opportunities

🔒

Private & Personal Each person sees only their own reflection — managers get the team view

Track Growth Over Time

From daily nudges to quarterly appraisals — every interaction builds the bigger picture

Weekly Monthly Quarterly Yearly

🍽️ Spice Garden — Overall 91%+25

Q1 · 66%Q2 · 75%Q3 · 85%Q4 · 91%

P Priya 98% ★ Star

M Meera 92% ↑ +22

D Diya 90% ↑ +15

A Arjun 85% 🏆 +40 Most Improved

V Vikram 88% ↑ +33

📈

Appraisal-Ready Each person's growth arc — backed by real conversations, not memory

🏆

Reward the Team Aggregate performance drives bonuses, recognition, and promotions

Now take it home

Same engine, same wearable — coaching a family on listening, respect, and gratitude

Family Dashboard Nudge family domain dashboard

Family Manager Nudge family domain manager

🏠 Family Harmony score instead of compliance

💛 Warmth & Respect instead of customer satisfaction

🔄 Same pipeline — just a different JSON file

The Family Pulse

Mount a tablet in the living room — how warm is our home today?

💛

Family Warmth instead of compliance — same kiosk engine, different vocabulary

👨‍👩‍👧‍👦

Every Member Rajesh, Rose, Riti, and Rohan each get their own warmth spotlight

12 Skins — One Dashboard

Every business gets a look that feels like theirs

Tuscan

Clean

Terminal

Café

Glass

Porsche

Zen

Light

Traffic

Contrast

Amazon

Avocado

8 Domains — One Engine

Add a new domain by dropping a single JSON file — the pipeline does the rest

🍽️ Restaurant

💼 Sales

🎧 Support

🏠 Family

🗣 Communication

👔 Management

🚗 Drive-Through

📋 Onboarding

📄 domains/restaurant.json

🏷️ Identity id, name, description — what domain is this?

👥 Roles Who participates? staff/customer, parent/child, agent/caller — icons, colors, labels

🧠 Prompts LLM instructions per stage — boundary detection, violation rules, sentiment framing, coaching persona

📊 Metrics & Scoring What to measure — customer service, family harmony, sales effectiveness — category-to-metric mapping

📋 SOPs The actual rules to enforce — category, severity, description, relationship-specific triggers

📝

Just JSON Define SOPs, roles, and prompts — no code changes needed

♾️

Any Conversation Anywhere humans talk and quality matters, Nudge can coach

Omi Mentor vs Nudge

Omi built a personal coach. We built a professional one.

	🧘 Omi Mentor	📊 Nudge
Buyer	Individual wearing device	Manager, parent, team lead
Analyzes	Arguments, emotions, goals	SOP violations, sentiment, quality
Output	1 push notification	Live dashboard + coaching
Scope	1 person	Entire team (5+ staff)
Domain rules	None — generic	116 SOPs across 8 domains
Accountability	Private to wearer	Manager sees everyone
Frequency	1 per 5 minutes max	Continuous real-time

Same device.
Same transcription pipeline.

Completely different product.

Mentor helps you be better.
Nudge makes every interaction a little better.

648 Apps in the Omi Store

We searched every single one. Here's what exists.

Conversation Analysis Emotional Support Entertainment Education Productivity Health & Wellness Social & Relationships Personality Emulation Finance News Travel Utilities Workplace Compliance? — None.

"waiter"

26 installs · 0 reviews

"app to be use by waiters at restaurants"

Service Manager Pro

2 installs · 0 reviews

"Service Manager Pro empowers leaders in the service industry—restaurants, hotels, retail, and more—to drive team performance and streamline operations. Managers can receive actionable summaries from daily discussions, extract staff feedback, and track recurring issues."

	"waiter"	Svc Mgr Pro	Nudge
Real-time streaming	—	—	✓
SOP compliance rules	—	—	✓
Multi-staff dashboard	—	—	✓
Violation tracking	—	—	✓
Coaching tips	—	—	✓
Sentiment analysis	—	—	✓
Post-hoc summaries	—	✓	✓
Chat interface	✓	✓	—

648 apps.
Zero do real-time SOP compliance.

Nudge isn't app #649 —
it's an entirely new category.

Rajesh

Robotics & AI Enthusiast

Bengaluru, India

Physical AI Lab

linkedin.com/in/rajeshanneswamy Physical AI Lab Blog

Thank you